What is Maison Norson's order processing time?
Orders are processed within 1–3 business days before shipping.
Can I cancel or modify an order?
You may cancel or change your order within 12 hours of purchase by contacting our support team.
Will I receive a confirmation email?
Yes, once your order is confirmed, you’ll receive an email with all details.
How long does delivery take?
Domestic orders typically arrive within 5–7 business days. International may take longer.
Do you offer express shipping?
Yes, we offer express options at checkout based on your location.
Will I pay customs for international orders?
Customs and import fees may apply based on your country’s regulations.
How do I choose the right size?
Refer to our size chart available on each product page for accurate measurements.
What if my item is out of stock?
You can sign up for restock alerts directly on the product page.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and in original packaging.
I haven’t received my return label. What should I do?
Please check your email (including spam folder) or contact us for assistance.